Goldbet3 FAQ – Answers to All Your Questions

Completing the KYC (Know Your Customer) process on Goldbet3 requires three types of information:

1. Proof of Identity (any one of the following):

• National ID card (NID) – clear photos of both sides
• Passport – photo of the data page
• Driving licence (both sides)

2. Proof of Address (any one of the following, issued within the last 3 months):

• Utility bill (electricity/gas/water)
• Bank Statement

3. Payment Method Verification: We verify that the bKash/Nagad number you are using is registered in your name.

Log in and upload all documents from "My Account → Verification". Verification is typically completed within 24–48 hours.

After registration, some details can be updated by you directly, while others require assistance from support.

You can change these yourself: Log in → "My Account" → "Edit Profile" to update your nickname, contact details, and preferred language.

Changes must be made through support:

• To change your registered mobile number You will be required to verify both your old and new number via OTP. support@goldbet3.betto write to us.
• Full name change you will need to submit a correction request based on your NID and provide the required documents.
• Changes typically take effect within 1–3 business days.

Please note: Once KYC is complete, name changes are restricted – only spelling corrections or legally recognised name changes will be accepted.

Yes, to become a member of Goldbet3 and play betting or casino games, Minimum age: 18. This is our firm policy.

How verification works:

• You must provide your date of birth during registration. If you are under 18, registration cannot be completed.
• Before your first withdrawal, your date of birth is verified against your NID during KYC.
• Registering with a false age will result in permanent account closure and your balance may be forfeited.

If you suspect a minor in your household is attempting to use Goldbet3, please immediately Responsible Gaming Read the page guidelines and enable parental controls.

In Goldbet3's Live Casino section, you can play with real dealers via live video stream. Steps to get started:

• Step 1: On Goldbet3 Login and ensure your wallet has sufficient balance (minimum ৳100 required to play).
• Step 2: From the top menu Games → Select "Live Casino".
• Step 3: Pick your preferred table – baccarat, roulette, blackjack, Dragon Tiger, or Teen Patti.
• Step 4: Enter the table, set your chip value, and click the betting circle to place your bet.

Popular Live Game Providers: Evolution Gaming, Pragmatic Play Live, Ezugi. Bet limits vary by table – typically ৳50–৳50,000. A stable internet connection (at least 4G) ensures smooth video quality.

Goldbet3 has its own dedicated mobile app, available on both Android and iOS. Since betting apps are generally not listed on the Google Play Store or Apple App Store, you'll need to download it directly from our website.

How to install on Android:

• Go to your phone's "Settings → Security → Unknown sources" and enable it (or grant permission when prompted during installation).
• Log in to the Goldbet3 website and tap the "Download Android App" link at the bottom of the page.
• Once the APK file has downloaded, proceed with installation. The file is approximately 25–35 MB.

iOS (iPhone/iPad): Open goldbet3.bet in Safari and tap "Add to Home Screen" – this creates an app-like icon with the full site experience.

Even without the app, the full site is completely mobile-optimized in your browser – no difference in features.

Goldbet3's live betting section features built-in real-time scores and match statistics.

Where to find it:

• Sports section → click the "In-Play" tab. Live scores for all ongoing matches will be displayed.
• Click on a specific match to view detailed stats – ball-by-ball data, cards, corners, shots, and more.
• Video streaming is available for selected matches (an active balance is required).

For cricket: Over-by-over scorecards, wickets, run rates, and projected scores are all available. Live coverage spans all major tournaments – IPL, BPL, T20 World Cup, and more. Score updates typically arrive with a 5–10 second delay.